3300 Portsmouth St
Hopewell, Virginia(VA), 23860

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from our Store ?

We offer free shipping for all orders. We aim to ship out your items within 2-5 days after successful payment. Tracking number will be provided by email.

Which payment methods are accepted in our Store?

We accept PayPal and all types of credit/debit cards.

How long will delivery take?

Estimated delivery time is approximately 3-7 days. We do not ship to PO Boxes if you choose express shipping.

How secure is shopping in our Store? Is my data protected?

Your payment information is 100% safe with us. We do not store any sensitive data in our own server. We are using 3rd party payment gateway to process all transactions on our website.

What exactly happens after ordering?

When your order is ready to be shipped, you will receive a shipment email confirmation with a tracking number. Please note that you will not be able to track your order until the day after you receive your tracking information.

Do I receive an invoice for my order?

You will receive your order information by email right after your successful payment. For invoice to be generated, please contact us.

Send us an email

We have 24/7 Customer Service support line to answer all your questions and concerns. Please do not hesitate to drop us a message in case of any issue.